酒店餐饮英语应急话题:客人入住
1. 客人入住
客人:Hello, I have a reservation for a room tonight.
前台:Good evening! May I have your name, please?
客人:Sure, my name is John Smith.
前台:Thank you, Mr. Smith. Could you please provide me with the confirmation number or booking reference?
客人:Certainly, here it is.
前台:Great! We have your reservation for a double room with a city view. Could you please fill out this registration form? It includes your personal information and duration of stay.
客人:Of course, here you go.
前台:Thank you. May I also have a copy of your identification, such as your passport or driver's license?
客人:Sure, here is my passport.
前台:Perfect. We will also need your credit card information for the security deposit.
客人:No problem, here is my credit card.
前台:Thank you, Mr. Smith. Your room is located on the 12th floor. The elevator is just around the corner. Enjoy your stay!
客人:Thank you very much!
前台:You're welcome. If you have any questions or need any assistance during your stay, please don't hesitate to contact us at the front desk.
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